Technalink recognizes the value of a positive interaction that a company has with its customers, whether it is sales or service-related and we are able to provide complete Customer Relationship Management (CRM) solutions to your organizations. Our CRM services can be a tool to create, assign, and manage requests made by customers and result in identifying and reward one’s most loyal customers over a period of time. Furthermore, CRM enables business to
- Fully be aware of different customers
- Use customer experience to retain customers
- Appeal and engage to future potential customers and contracts
- Increase profitability while decreasing customer management costs
In addition Technalink is able to provide various types of CRM systems that include
- Oracle offers the broadest and deepest portfolio of CRM solutions that address all customer touch-points and provide rich functionality to support the specific business needs for organizations of every size to deliver a superior customer experience.
- SAP CRM solutions help integrate sales, service and marketing through business processes and enterprise applications. These solutions help organizations manage three important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility.